Lilia Sleep Reviews 164 > 자유게시판

Thank you so much for sharing your feedback and your positive review! We’re thrilled to hear that the Derila Neck Relief Pillow's height and comfort level are spot on for you-though we understand your preference for a slightly firmer version. We always take notes on how we can improve our products! As for the condition of the box, we’re truly sorry to hear about that. It sounds like the delivery may not have been handled with the care we would expect. Unfortunately, once the product leaves our hands, it’s in the care of the delivery service, and while we do our best to ensure everything is packed securely, we don't have control over how it’s handled during transit. We’ll be reaching out to our delivery partners to make sure this is addressed! If you have any concerns or need assistance, Derila Head & Neck Relief don’t hesitate to reach out to us directly. Again, we apologize for the inconvenience, and we appreciate your understanding!